Collection: Your Charter – annual reports

Updated: Added ‘Your Charter Annual Report: 2016 to 2017’

HMRC deals with the tax and payments affairs of virtually every business and individual in the UK. Your Charter sets out the relationship HMRC wants with its customers, what customers can expect from us, and the behaviours we expect of them.

These reports, published annually, set out our performance against Your Charter, and include progress and priorities for further improvement.

Source: HMRC

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